Privacy Policy | Stellence AI

1. Introduction

Stellence AI Business Intelligence Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stellence.ai, use our platform, or engage with us as an investor or business partner. We comply with the UK GDPR and the Data Protection Act 2018.

2. Data Controller

Stellence AI Business Intelligence Ltd is the data controller. Registered Office: 20 Wenlock Road, London N1 7GU. For privacy enquiries: contact@stellenceai.com

3. Information We Collect

Contact information: Name, email address, phone number, company name
Usage data: IP address, browser type, device information, pages visited, time spent
Cookies and similar technologies: See our Cookie Policy below
Communications: Emails, call recordings (where disclosed), meeting notes
Platform data: For platform users: business data, CRM data, communication logs processed within our system

4. Legal Basis for Processing

We process personal data on the following legal bases: (a) consent, (b) contract performance, (c) legitimate interests (e.g. improving our services, fraud prevention), and (d) legal obligation.

5. How We Use Your Information

To provide and operate our platform and services
To respond to enquiries and manage investor or business relationships
To send relevant communications (with your consent where required)
To improve our website, platform, and user experience
To comply with legal obligations and protect our rights
To analyse usage and trends (anonymised where possible)

6. Cookies

We use cookies and similar technologies. Essential cookies are required for the site to function. Analytics cookies help us understand usage. Marketing cookies may be used with your consent. You can manage preferences via our cookie banner or browser settings.

7. Data Sharing and Transfers

We may share data with: service providers (hosting, analytics, email), professional advisers, and authorities when required by law. We do not sell your personal data. Where we transfer data outside the UK/EEA, we ensure appropriate safeguards (e.g. adequacy decisions, standard contractual clauses).

8. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law. Enquiry and investor data: typically up to 7 years. Platform data: as per your contract. You may request deletion where we have no legal obligation to retain.

9. Your Rights (UK GDPR)

You have the right to: access your data; rectify inaccuracies; erase ("right to be forgotten"); restrict processing; data portability; object to processing; withdraw consent; and lodge a complaint with the ICO (ico.org.uk). Contact us at contact@stellenceai.com to exercise these rights.

10. Security

We implement technical and organisational measures to protect your data. See our Security page for details.

11. Changes

We may update this policy. Material changes will be communicated via our website or email. Continued use constitutes acceptance.

12. Contact

Stellence AI Business Intelligence Ltd
20 Wenlock Road, London N1 7GU
Email: contact@stellenceai.com